MuleBuy Spreadsheet: A 4.7-Star Agent on a Watch List, and What That Means for You

Why is MuleBuy on rep.tools' watch list?

rep.tools uses 'on watch' for agents that are still trading but showing signs worth tracking. For MuleBuy, the signs are these:

Sources: rep.tools MuleBuy raid write-up (Aug 31, 2026) and profile; EGL Company (August 2026); Fishgoo blog (Sept 11, 2026); Trustpilot, Sept 2026.

A high average and a bad month can both be true. MuleBuy's 4.7 is built on thousands of reviews collected while things worked; the August complaints are recent and specific. Recent evidence tells you more about next week than an average of two years does, so sort the reviews by newest before deciding.

Verdict: MuleBuy is not closed, and not in the clear. Finish what's there, and don't park money in it until dispatches look normal again.

How to use a MuleBuy spreadsheet without the risk

MuleBuy spreadsheets are widely shared — 'mulebuy spreadsheet' is searched about 1,900 times a month in the US — so plenty of buyers hold one. The rows themselves carry no MuleBuy risk; the wrapper does. A careful approach:

1. Ship what's already in the warehouse. Items that passed QC should go out on the next parcel rather than waiting.
2. Top up per order. Pay for the exact order you're placing instead of loading a balance.
3. Convert the sheet. Run the MuleBuy links through the link converter so each row holds the original Weidian or Taobao listing and can move to any agent in minutes.
4. Keep a backup agent ready. Open an account with a green agent from the status board before you need it.

If an order has been stuck for more than two weeks, write to support with the order number and screenshots, and give it a few working days. If you paid by card or PayPal and nothing moves, your payment provider's dispute process is the last resort; keep the timeline of every message.

MuleBuy or a plain AliExpress order?

For AliExpress shoppers, the uncertainty is a reminder of what AliExpress gives you that agents can't:

On a normal day MuleBuy's terms are among the best — no commission, free photos, one parcel for everything. The trouble is not the terms but the question mark. Until it's gone, the AliExpress model of paying per order is the safer habit even inside an agent: top up for one order at a time.

The raid story: what's documented and what isn't

The raid story is worth reading carefully because it spread fast. rep.tools' write-up at the end of August found no statement from MuleBuy, no notice from any regulator and no verified photo; the claims trace back to social posts. That's not proof nothing happened, but it's not evidence that something did either. Pandabuy's 2024 raid, by contrast, was documented from the start.

If you read about MuleBuy on social media, look at the date and the evidence of each claim. A post that says 'MuleBuy is gone' with no screenshot of an official notice carries less weight than a Trustpilot review with an order number and a timeline. The same test applied to Pandabuy in 2024 would have come back very differently: there, police statements and brand announcements appeared within days.

What is documented is the service problem: August reviews on Trustpilot describing orders that stopped moving. Whether that's a raid, a warehouse move or growing pains doesn't change what you should do, which is keep exposure small and your spreadsheet portable.